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Blogging from the Pink Desk

Blogging from the 

Pink Desk

The ups, downs and sideways of owning, running and loving a Boutique Day Spa

Sometimes I feel like I have a lot to say, other times I should just stay quiet...but I do have a lot to say.

After 18 + years in the Beauty Industry, let me share some of what I've learned, from Customer Service, feet to Brazilian waxing

What is the number one reason a person returns to a Spa. Back in 2011 when I started my business planning for The Lakeshore, it was 'cleanliness'. Customers were more aware of clean surroundings, sterilized tools and spa or nail salons that weren't full of dust and clu...

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September 1, 2018

February 20, 2018

September 20, 2017

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